1. About cookies

This website giftvouchers.worlddutyfree.com (“Website”) is owned by WDFG UK Limited (hereinafter "WDFG"), a company of the Dufry Group with company number 02872512 whose registered office is at 4 New Square, Bedfont Lakes, Feltham, TW14 8HA.


When accessing the Website cookies are generated on your mobile device and/or computer. A "cookie" is a small text file that identifies your mobile device and/or equipment on our server. Cookies themselves do not identify the individual user, only the mobile device and/or equipment used.


Cookies record those areas of the mobile device and/or equipment that have been visited by the user, the time of the visit and the activity that was conducted on the Website. We do this to understand which the most popular areas of the Website are and also to improve your experience. For example, the cookies that we use ensure that some promotional items, such as pop-ups and overlays, do not appear too often on the same visit to the Website. We do not collect any personal information using cookies that can be used to identify a person.


Cookies may be provided by third parties on behalf of Dufry.


Moreover, we would also like to inform you that Dufry websites may use 'persistent' cookies. 'Persistent' cookies usually have a long shelf life because they are "collected" and "updated" every time a user visits an application and/or page where the same or a similar cookie is being used.

2. How we use cookies

A cookie is a small file and in order to use it we ask your permission for it to be placed on the hard drive of your mobile device and/or equipment. Once you agree, the file is added and the cookie helps to analyse web traffic and lets us know when you visit a particular site. Cookies allow applications to respond to you as an individual. The web application can tailor its operations to your needs, by gathering your likes and dislikes and remembering information about your preferences.


We use traffic log cookies to identify which applications and/or pages are being used. This helps us analyse data on web traffic and improve our Website in order to adapt it to the customer’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Information obtained through cookies is used by us and by third parties that we have hired in order to show you advertising related to your preferences.


Cookies generally help us provide a better Website, which allows us to monitor which pages you find useful and those which are not. A cookie does not in any way gives us access to your mobile device, equipment or to any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may mean that you cannot make the most of the Website.

3. Google Analytics

Google Analytics are used to help us understand how to make the best use of our content and find out how we can improve. These cookies allow us to track your progress through our Website, collect anonymous data at their origin, which applications and/or pages you visit, and the time you spend on the site. This data is then stored by Google in order to create reports. These cookies do not store your personal data.


The information generated by the cookie about your use of the Webiste, including your IP address, can be transmitted and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the Website, compiling application activity reports for us and providing other services relating to website activity and internet usage. Google may transfer this information to third parties when so required by law or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes described above.


The Google website has more information about Google Analytics and a copy of Google’s privacy policy pages.

4. Main cookies used

 COOKIE name

 COOKIE Description

 _ga

Used for Google Analytics tracking.

 _gat_gtag_UA_109359555_1

Used for Google Analytics tracking.

 _gid

Used for Google Analytics tracking.

 cookiescriptaccept

Stores whether cookie policy popup was shown to the customer.

 frontend

This cookie gets created when you first visit the site. It is required for the functioning of the site.

 frontend_cid

This cookie gets created when you visit a HTTPS page. It is required for the functioning of the site.

 JSESSIONID

Cookie to store customer session.


5. Changes

We may make changes to this Cookie Policy at any time by posting a copy of the amended policy on the Website. Any changes take effect from the date on which we post the modified terms. Your continued use of the Website means that you agree to be bound by the modified policy.

6. Contact

If you have any questions or concerns about cookies or your privacy when using the Website, please write to the Legal Department at WDFG UK Limited, 4 New Square, Bedfont Lakes, TW14 8HA.