Terms & Conditions

Sales of Gift Vouchers made via https://giftvouchers.worlddutyfree.com are managed by WDFG UK Limited of 4 New Square, Bedfont Lakes, Feltham, TW14 8HA, registered in England and Wales, with company number 02872512.

Conditions of use

Your access to and use of the World Duty Free Gift Voucher website (this site) is subject to the following Terms and Conditions which, by accessing and browsing this site, you accept without any limitation or qualification.

Redemption

Gift Vouchers can be used in our stores in the following Airports:

  • Aberdeen
  • Belfast City
  • Bournemouth
  • Birmingham
  • Bristol
  • Durham Teeside
  • Doncaster
  • East Midlands
  • Edinburgh
  • Exeter
  • London Gatwick

 

  • Glasgow
  • Jersey
  • Leeds Bradford
  • Liverpool
  • Manchester
  • Newcastle
  • Heathrow
  • Southampton
  • Southend
  • Stansted

 

Gift Vouchers can also be redeemed at the following non - airport locations:

  • Windsor (Glorious Britain)
  • Eurotunnel (UK)

Limitation

Gift Vouchers, expire one year from the date of issuance. Gift Vouchers cannot be used to purchase other gift vouchers or tobacco products.  Gift Vouchers cannot be reloaded, resold, transferred for value or redeemed for cash.

Any refunds for purchases made using Gift Vouchers will be issued in gift vouchers. For more information on our refund policy, please visit http://uk.worlddutyfree.com/ukm_en/refunds-returns

Risk of Loss

The risk of loss and title to the Gift Voucher passes to you upon receipt of the Gift Card to our delivery carrier. We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without your permission.


Delivery
We only deliver Gift Vouchers to addresses in the UK.

Orders placed before 3 pm, will be processed and dispatched to the specified delivery address within 24 working hours (orders placed on a Friday or a weekend day will be dispatched on the following Monday).

Any delay in processing your payment will delay the delivery time of the Gift Vouchers.

The Gift Vouchers will require a signature on receipt and therefore delivery may be delayed if the delivery cannot take place due a signatory not being present.

The cost of delivery is:

  • for orders below £50  - £6.50
  • for an order of £50 and over - free

Cancellation

You can cancel your order before 3pm on the same day the order is placed. If you wish to cancel your order, please contact our Customer Services team on 01784 475 509, and quote your order number.

Data Protection
Any personal information you supply to us when you using this website will be used in accordance with our Privacy Policy. WDFG UK Limited reserves the right to amend these Terms and Conditions at any time. You agree that the laws of England and Wales will govern these terms and conditions


Limitation of Liability

We make no warranties, expressed or implied, with respect to the Gift Vouchers. In the event that a Gift Voucher is non-functional, your sole remedy, and our sole liability will be the replacement of the Gift Voucher.